Specialized Virtual Assistant & Customer Operations Expert
Kimberly Adorna
Social Media Specialist & VA with a foundation in professional Customer Success. I combine 3+ years of interpersonal expertise with an entry-level mastery of Social Media Management to drive brand loyalty and engagement. Skilled at navigating CRM systems and administrative tasks with technical precision, I help businesses grow by managing the details behind the scenes while building authentic communities online.
Service Menu
Administrative & Executive Support
CRM & Data Operations
Customer Experience and Growth
Social Media Management
My Tech Stack
| Category | Tools |
|---|---|
| CRM | Salesforce, ActiveCampaign, ZenDesk |
| Productivity | Google Workspace, Microsoft Office |
| Design/Video | Canva, Meta Business Suite, Vimeo |
| Finance | QuickBooks Online, Salesforce Financials, PayArc |
Creative & Digital Assets
Let’s Build Something Efficient Together.
Currently accepting new clients for SMM, CSR, Travel Agent, VA, Administrative and Creative Support.